It is the policy of officedepot.ca to respect and protect the privacy of our customers and the users of officedepot.ca (hereinafter, the "Site"). Through this Privacy Statement, we want to reassure users of the Site that we will not sell, share, or rent user information to others in a manner different than as set forth in this Privacy Statement. By accessing this Site, you agree to be bound by the Privacy Statement. If you do not agree to the terms of this Privacy Statement, please do not use this Site. Each time you use the Site, the current version of the Privacy Statement will apply. Accordingly, when you use the Site, you should check the date of this Statement (which appears at the top) and review any changes since the last version.
Placing Orders and Information Collection
OfficeDepot.ca collects information from the users of the Site at several different points on the Site. For example, we collect and/or request information when a user:
In order to fulfill the requests of Site users in the above instances, the user may be requested to provide contact and/or credit card information. If we have trouble processing an order, a request, or completing a delivery, this contact information will be used by us to contact the user.
We monitor traffic patterns on the Site for aggregate use to analyze trends and administer the Site in order to improve its layout and design and to permit Site personalization and streamlining to create the best shopping experience we can for our users. In order to perform analysis permitting such personalization and improvement of Site design and user experience, we may employ suitable third parties with whom we share the information necessary to accomplish these objectives. These statistics include no personally identifying information.
Where appropriate, we share aggregated statistical information with our business partners. These statistics include no personally identifying information.
We use a credit card processing company to bill purchasers of goods and services from the Site, and depending upon the goods and services being ordered and where they are being shipped, we may also use outside suppliers and/or delivery companies to assist us in fulfilling and delivering orders. We share with them the information necessary to enable such card processing, fulfillment, and delivery of goods (i.e. name, address, and as appropriate, payment information).
Additionally, we partner with trusted third parties to provide Site users with offers or services which may be of value to our users. In such instances, we may share, sell or rent a user's name, phone number, postal address and ordering information to such third parties to enable them to notify appropriate users of such offers or services. We will never provide credit card information and you will always be provided with the opportunity to unsubscribe from any such list.
Except as described in this Privacy Statement, we will not sell or rent your e-mail address. OfficeDepot.ca may share e-mail addresses with reputable third parties in order to help us provide better service to our customers. These third parties agree not use your information for their own marketing purposes.
We may provide personal identifying and account information in special cases such as enforcement of our Terms of Site Use, or as required by law or legal process to protect and defend the rights and safety of our Site and its users. This includes exchanging information with other companies for purposes of fraud and credit risk reduction.
Our Site also contains links to external Internet sites as well as co-branded sites, which may be operated by an external party and they may have privacy practices that differ from those here at OfficeDepot.ca. A co-branded site is a Website, usually operated by a third-party, and displaying that third-party's name along with the OfficeDepot.ca name and logo. Such co-branded sites offer Office Depot approved goods or services to our users. When you click on links that take you to such external or co-branded sites, you will be subject to their privacy policies, and we encourage you to become familiar with that party's privacy policies as these may differ from those utilized on our Site. Please note that this Privacy Statement applies solely to information collected by officedepot.ca on our Site and, while we strongly support the protection of privacy on the Internet, we cannot be responsible for the privacy practices of other Websites, uses of the information collected by other Websites, or the content of those other Websites.
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