OfficeDepotCA Policies
Logo
Now Accepting Paypal
$50.00 away from free delivery
Welcome, Guest
0 Items
$0.00

Company Policy

Security Information

Strong precautions are taken to protect the information of the users of our Site. When users submit sensitive information via the Site, we protect that information both online and off-line. We take credit card information security seriously and use a variety of technical solutions to make shopping safe at our Site. Furthermore, your information is encrypted and is protected utilizing the industry standard Secure Sockets Layer (SSL) encryption software. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.

While we use SSL encryption to protect sensitive information online, we also protect user-information off-line. All of the information of our Site's users, including the sensitive information mentioned above, is maintained in a restricted section in our offices. Only those of our employees or third party contractors working on our behalf who need the information to perform a specific job (for example, our account or customer service representatives) are granted access to personally identifiable information. Furthermore, our employees are kept up-to-date on our security and privacy practices.

Unfortunately, no data transmission over the Internet, or method of electronic storage, can be guaranteed to be 100% secure. As a result, while we strive to protect your information, we cannot guarantee its absolute security. IN NO EVENT SHALL OFFICE DEPOT BE LIABLE FOR SPECIAL, INDIRECT, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO, LOSS OF USE, DATA, OR PROFITS, WITHOUT REGARD TO THE FORM OF ANY ACTION, INCLUDING BUT NOT LIMITED TO CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTIONS, ARISING OUT OF OR IN CONNECTION WITH THE USE, COPYING, OR DISPLAY OF THE CONTENTS OF THIS SITE, EVEN IF OFFICE DEPOT OR AN AUTHORIZED REPRESENTATIVE OF OFFICE DEPOT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

If you have any questions about the security at our Site, you can send an e-mail to ca-support@officedepot.com .

Cookies

You may have heard of the term "cookies". Cookies are routinely used by most, if not all, E- commerce merchants, including Office Depot. A cookie is a piece of data stored on a user's hard drive through the Web browser program containing information about the user that enables us to track and personalize the Site to enhance your experience. For instance, by setting a cookie on our Site, we can provide you with storage of items in your shopping cart between visits. However, if a user rejects the cookie, they may still use our Site although we will be unable to provide our users with the personalized shopping experience we can offer using the cookie data. If you have any questions about our use of cookies, please contact us at ca-support@officedepot.com.

Surveys & Contests

From time-to-time we may request information from the users of the Site via surveys or contests. Participation in these surveys or contests is completely voluntary, and the users of the Site have a choice whether or not to disclose this information. Information requested may include contact information (such as your name and shipping address), and demographic information (such as zip code, age level, etc.). We use such information to notify contest winners, award prizes, and for analyzing the Site traffic to improve the user's experience on the Site.

Special Offers, Account Updates and Opting Out

Office Depot occasionally sends our customers and the users of the Site announcements and updates, which contain important information about the Site and service offerings that we believe to be of value to our customers and users. In order to do this, we may enhance or merge the information we collect on the Site with data from third parties for purposes of marketing products or services to our customers and users.

We may communicate with the users of the Site via e-mail, telephone, mail, or fax in order to provide requested services, content, product information, notification of special offers, or in regard to customer service issues relating to an account. The users of the Site are always given the opportunity to 'opt-out' of having their online information used for purposes not directly related to the Site at the point at which we ask for the information or when they receive an online requested promotional communication.

For example, our e-mail messages have an "unsubscribe" feature for users of the Site who buy from us, but don't want to be notified about special offers in the future. Users can simply "Reply" back to the e-mail message and type "unsubscribe" in the subject field. Upon receipt of the reply, we will remove that e-mail address from our e-mail list. If a user has more than one e- mail address, he or she should include the other addresses as well to ensure proper updating of their account information.

Users of the Site can always update the personally identifying information that they have provided to Office Depot simply by accessing and updating their account information on the Site or by e-mailing us at ca-support@officedepot.com

If you would prefer not to receive such mailings, you may opt-out by contacting us by e-mail at ca-support@officedepot.com.

Children's On-line Privacy

Office Depot recognizes the particular importance of protecting the privacy of children. Consistent with the Children's Online Privacy Protection Act (COPPA), we will not knowingly collect any personally identifiable information from children under the age of 13. When a user makes a purchase on www.officedepot.ca or one of our associated websites, the user is representing to us that they are an adult. If a child has provided www.officedepot.ca with personally identifiable information, we ask that a parent or guardian email us at ca-support@officedepot.com and we will delete the information pertaining to the child from our records.

Company Information

Information Guides

Customer Service

My History